Designation: HR Manager

Reports to: VP-HR

Location: Bangalore

- Manage induction and orientation of new hires

- Handle end-to-end HR activities for customer service/contact center employees

- Willing to work in shift basis

- Coach and mentor managers and work proactively with employees at all levels

- Ensure a high level of employee engagement is maintained

- Ensure that performance management processes are managed effectively

- Analyze data and provide reward information to the business to aid decision-making.

- Effectively communicate the value of entire reward package to the business

- Ensure that the delivery of HR service to all employees is accurate, efficient, timely and cost effective

- Ensure HR activities, policies and procedures reinforce values, comply with legislation and support the business needs

- Develop and maintain positive relationships with employees at all levels and promote an energizing and open work environment

- Encourage information exchange and learning within the team

Desired Profile:

- 6-8 years of HR Generalist/Business Partner experience in BPO/ITES setups

- MBA/PGDM in HR from any university

- Good communication skills

- Strong interpersonal skills

- Team handling experience

Please send across your profile to sairam.b@careernet.co.in or call me on 99720 97361 for any queries.