HR Business Partner - Travel BPO

We are currently retained by a leading global Travel BPO to find strong HR professionals for them.

To fit the bill you must have :

- Strong employee relations and employee engagement background.

- Your natural style is to work with people and interact and solve their problems.

- You must be willing to work hours that provide parallel hours for both US and UK shifts.

- People who love to be on floor and take pride in engaging with people will work.

- You must have worked with a BPO

Experience : 9 to 14 years of experience

Role : Depending on experience you would be considered for different levels

Role :

- Contribute to the business strategy by helping identify, prioritize, and build organizational capabilities, behaviors, structures, and processes

- Implement appropriate learning interventions while accounting for learning principles and theories and manage ongoing delivery

- Drive the people processes (performance, development, and career) to ensure that employees- level of performance and capabilities meet current and future standards

- Manage specific projects as determined in the annual HR operational plan as well as participating in functional and cross-functional initiatives

- Develop and promote feedback mechanisms for employees to influence the continuous improvement of HR services and processes

- Implement HR policies and reward strategy to ensure that all reward decisions are fair and objective

- Provide expert advice and coaching to employees where appropriate

- Understand employee opinions and anticipate their needs and concerns

- Review and benchmark the internal and external environment to improve the HR policies and initiatives to enhance overall business performance.

The role is based in Gurgaon.

if you think you would fit the bill please attach a cover letter with your experience on ER / EE and innovations work done by you along with your CV and current CTC.