As Business Unit Head, you will be responsible for the P&L of the city, the customer experience we offer our clients & prospects, and the development & management of the team based in the city.  This is a general management position and in this role, you will be a part of the top management team at HomeLane. The span of control will include the city sales, design and operations teams. You will lead our relationship with all city-based partners (Square Partners, Design Partners - HomeLane marketplaces), vendors (manufacturers, local service providers who enable business for us). Incumbent will also work closely with the central HomeLane team based in Bengaluru, to build towards our One HomeLane philosophy.  Your direct reporting line will be to the HomeLane Chief Business Officer (Tanuj Choudhry, INSEAD Alum, ex-McKinsey & Amazon).  Responsibilities :   Customer acquisition :   Generate leads :   Acquire home-owner databases of apartment complexes  Proportion small % of marketing budget to digital marketing lead generation  Carry out BTL activities to generate awareness & leads amongst TG  Generate meetings :   Convert leads to meetings through email, voice and text campaigns  Ensure adequate staffing for meetings  Drive meeting-SLAs - accurate quotes sent to 100% of prospects met within stipulated time   Drive order closure :   - Leverage our sales force - 1-2 Assistant Sales Managers; 1 Showroom Manager per experience centre; Design Partners; Design Relationship Managers and Bengaluru-based Welcome Team  - Leverage our technology capabilities: Spacecraft, IQ, Modular Quotation App, Phoenix / Salesforce  - Drive sales SLAs - sales followups, revised quotations, site visits (as needed)  - Manage overall marketing budget  Customer servicing :   Design :   - Manage the design phase to ensure customers get a top-notch experience  - Hire & retain Design Manager, Design Relationship Managers & in collaboration with the HomeLane People Team  - Production & Installation  - Managing customer escalations across Design, production and Installation should also feature here  - Ensuring that HomeLane is delivering on our 45 day guarantee on every single project  - Hiring and employee performance management in Mumbai  - Production Management  - Installation (Square) Management  - B2B Business Development

Mumbai

HomeLane.com - Business Unit Head 

HomeLane.com - Business Unit Head  ,Job Description for HomeLane.com - Business Unit Head  in Homevista Decor and Furnishings Private Ltd in  Mumbai for (4-8) years of experience. Apply Now!

Job Description for HomeLane.com - Business Unit Head  in Homevista Decor and Furnishings Private Ltd in  Mumbai for (4-8) years of experience. Apply Now!