Home Credit - Senior Manager - Training

About the Company :

- Home Credit is a leading consumer finance provider that offers you easy, simple and fast loans for your every dream. We believe in making financial services simple, transparent and easily accessible to all.

- Home Credit India is part of the international Home Credit Group that began operations in Prague, Czech Republic and that has a presence across ten countries in Europe and Asia today. After setting up business in India in 2012, we are one of India's fastest growing Non-Banking Financial Companies (NBFCs) with operations in over 50 cities across 14 states and counting. Home Credit India has a strong network of over 7,000 Point-of-Sale (PoS) outlets servicing a growing customer base of over 10.2 lakh, through an employee base of nearly 17,000 committed individuals.

Job Description :

Location : Gurgaon

Summary of the job :

- To supervise the Training unit, define overall process strategy, ensure consistent delivery of results, drive process improvement initiatives. Management of overall business operations & coordinate with various departments and teams to ensure delivery of business goals.

Job Responsibilities :

- Implement & monitor the overall business strategy for Training unit.

- Define KPIs, mentor Managers and Assistant managers, manage performance and conduct periodic reviews of team to share feedback and focus on performance improvement.

- Define the People Strategy including learning and development, career progression, internal movement & employee engagement initiatives aimed at reducing attrition.

- Target setting and monitoring performance through daily, weekly reviews to ensure target achievement

- Liasion with support functions to improve team performance.

- Conduct daily briefings to keep the team abreast to process changes and advancement, keep them oriented towards target achievement and resolve concerns (if any)

- Identifying training and development needs within an organisation through job analysis, appraisal schemes and regular consultation with business managers and human resources departments

- Designing and expanding training and development programmes based on the needs of the organisation and the individual

- Working in a team to produce programmes that are satisfactory to all relevant parties in an organisation,

- Developing effective induction programmes

- Producing training materials for in-house courses

- Managing the delivery of training and development programmes

- Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers;

- Ensuring that statutory training requirements are met

- Evaluating training and development programmes

- Amending and revising programmes as necessary, in order to adapt to changes occurring in the work environment

- Keeping up to date with developments in training by involvement with other departments

- Implement of e-learning techniques.

- Provide logistical support, course development, delivery, evaluation, process measurements, and cost management.

Desired Profile :

Educational Qualifications :

- Master's degree in any discipline

Knowledge / Experience :

- Expertise in supervising training and development team in overall of minimum 7 years

- Advanced knowledge of MS Office (especially Excel - macros, formulas, VBA; PowerPoint, Word)

- Excellent Communication and presentation skills

- Numerically and grammatically accurate

Who should join :

- If you are willing to face new challenges and want to apply your knowledge for growth / future of company, then Home Credit can give you this opportunity.

- Home Credit can provide you platform to show your skills & suggest valuable ideas to company.

- Will get opportunity to work on company level platform & will be part of legal platform of company. This experience can improve your knowledge area & give future career possibilities.

- Opportunity to work in a team of enthusiastic professionals who have good knowledge in this field & willing to work for company.

Parul