Key areas of responsibilities (KRAs):  Any domain experience should be from the transition side of the business either as a strategy / operations consultant or a pre-sales consultant working for a ITeS or BPO. Some amount of operational experience will be an added advantage.   Should have a close understanding of Transition processes outsourced by clients as well as the opportunities available and challenges present in the industry at large.   To interact with various departments to ensure smooth Solutioning.  Understand the client requirements and match it with the proposal provided during the Solutions & Transitions stage and highlight the deviations if any.  Effective documentation of Transition as per the Transitions Methodology.  Involve actively in hiring both agents as well as at leadership level.  Involved in creation and finalization of the MSA and SOWs with the Internal and External clients.  Interact with the client on a regular basis to provide the updates / progress.  Desired skill sets:   Strong knowledge in the Transition and responsible for solutions creation/RFP, RFQ response management, liaising with both internal and external stake holders.  Should have had experience interacting with clients directly as a consultant or through sales / solution and transition presentations.  Good presentation skills this role will require the ability and skills to create strong and compelling presentations and value propositions.  Analytical skills should be comfortable with numbers   Strong interpersonal and communication skills this role will involve a lot of interaction with different functions within the organization.  Desired qualifications (including certifications):   Graduates / Post-graduates  Keyskills:   Presales, Transition & Solutions, solutioning management, Solutions, Solution Designing, Solutioning, solution design, pre - sales, rfi, rfp, bid management, RF Planning, RF Design, Solution Designs, Transitions, transition manager, pre sales  Desired Profile:  # 7 - 15 years of experience in BPO industry, prior 2 - 5 experience Transitions will be preferred  # Work experience in MNCs or reputed organizations will be an added advantage.  # Work experience in handling multi-geography initiatives will be an added advantage  Company Profile:  HGS is a world leader in Customer Relationship and Business Process Management. Our operational excellence, combined with functional expertise, has made us the - Preferred Partner- for most of our clients. A $450m global Business Process Outsourcing (BPO) solutions provider with market and delivery presence in USA, Canada, UK, Colombia, Jamaica, France, Germany, Netherlands, Italy, India and Philippines. HGS has grown 10 times in the last years and have deep domain expertise in providing BPO services to Healthcare, Telecom, Banking, Financial Services, Insurance, Consumer Goods and Consumer Electronics sectors amongst others. In pursuing its next milestone of $1b revenue, HGS plans to make strategic acquisitions to acquire specific new capabilities and make entry in new markets. It is listed in the Indian stock market and has 28,000 employees globally. M&A team of HGS will provide the right launch pads to build profitable businesses with the ownership of delivering target ROCE.

Bangalore

HGS - Manager/Senior Manager - Transitions 

HGS - Manager/Senior Manager - Transitions  ,Job Description for HGS - Manager/Senior Manager - Transitions  in Hinduja Global Solutions in  Bangalore for (7-15) years of experience. Apply Now!

Job Description for HGS - Manager/Senior Manager - Transitions  in Hinduja Global Solutions in  Bangalore for (7-15) years of experience. Apply Now!