Head/VP - Training - Retail Excellence

We have urgent openings of “Head / VP - Retail Excellence (Training Head)” for retail vertical with one of India’s largest multinational conglomerates. Interested, send me your updated CV to elesabeth@silverpeople.in

Client: India’s largest retail company (Fortune 500) - One of India’s fastest growing branded apparel companies and a premium lifestyle player in the retail sector. It’s discerning customers through an exclusive network comprising more than 1,300 stores, covering 1.9 million sq ft of retail space, and is present in more than 1,300 premium multi-brand stores and 300+ departmental stores. The company's lifestyle store, offers a unique blend of global fashions, international trends and innovative customer services, to customers in Bangalore, Mumbai, Delhi, Delhi NCR, Chandigarh and Pune.

Experience: 16-20 years +

Location: Bangalore

- Preference to a candidate who has business experience first and then moved to Training

- Training for the retail staff

- To formulate, implement and monitor the retail training and people engagement strategy so as to ensure service operational excellence of retail stores.

- Design Training strategy in alignment with brand's requirement

- Identify and work with various institutions and agencies involved in Training and development

- Conceptualize and Implement various People Engagement Activities for Frontline staff

- Preferable Industry: Services/Hotel/Retail etc.

Required Essential Competencies:

- Training Process Management

- Training program design

- Delivery & administration

Elesabeth
Silverpeople