Head - Sales/Business Development - BPO

We are looking for Head of Sales/Business Development for our very dear client in Mumbai - a leading name in domestic BPOs.

Job Title: Head of Sales

Report To: COO/CEO

Function: Sales, Marketing, Client Servicing & Business Development

Functional Area: ITES / BPO / KPO / Customer Service / Operations

Education Qualification: Graduate(Commerce/science/arts) - B.Tech/B.E. - Any Discipline/Specialization

PG - MBA/PGDM - Preferable - Sales & Marketing

Work Experience: 13 to 20 years

Industry Type: CRM / IT Enabled Services / BPO

Job Dimension:

Job Description: - Will be heading the Sales and business development arm of India's leading BPO.

- Will be responsible for providing leadership for the following functions: Pre-Sales, Sales and Transition function of the organization

- Key outcomes that one will be responsible for will be to achieve the top line and profitability aspiration of the management.

- Driving business growth through new and existing market segments for attainment of periodical targets with a view to optimizing revenue and profitability benchmark set by the management

- Building a comprehensive external opportunity analysis Reviewing and interpreting the competition after an in-depth analysis of market information to fine tune the marketing strategies and escalate business volumes.

- Solution Design and Pre-sales : Lead managing a team of consultants.

- Launching new products and services and taking care of promotional aspects & performance requirement pricing and brand building activities

- Interfacing with clients and internal stakeholders for Business Solutions and RFI/RFPs for BPO processes

- Delivery of Proof-of-Concept deployments

- Formulating marketing strategies and ensure comprehensive implementation of the same.

Job Profile:

- Identifying key/institutional accounts and strategically securing profitable business

- Giving company and product presentations to prospective clients all over India and generating inquiries.

- Relationship building with decision makers and key buyers.

- Conduct Pre-sales/business negotiation

Pooja Saxena