Consultant at RGF Select
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Head - Product Management - eCommerce (5-12 yrs)
Job Role ID : Product Head - Marketplace
Job Role Text : Product Head
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Sub-Functional Area : Text
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Job Grade : GM / AVP / VP
Short Text (Maximum 400 characters) :
My Client is seeking rockstar Product Head for a new ecommerce venture in the fashion & lifestyle segment. This is a key initiative for the company in its endeavour to drive a digital revolution in India, enabling access to digitally enabled goods and services for millions of Indians.
We are looking for outstanding candidates to join the consumer-facing Product Team that aims to revolutionize customer experience in the digital fashion environment by creating innovative, customer-first, viable experiences. You can be a part of developing and launching new services for this venture across channels - web, tablet, mobile, and future channels.
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Job Accountabilities (duties and responsibilities) :
Job Description :
- Identify and evaluate product opportunities
- Lead User Research
- Write business cases
- Define product features and requirements
- Test for usability, valuability, feasibility
- Work closely with technology teams through development cycles
- Work cross-functionally to ensure technology, business and user needs are aligned
- Work cross functionally to drive Product Launches and Release
- Generate, share and action data-driven Insights to drive conversions and engagement
- Contribute to a culture of user-centered innovation, knowledge enhancement
- Train and manage high performance teams
Key Result Areas :
- User Engagement (Dwell Time + Utility)
- Conversion Funnel
- Customer Satisfaction/ Ratings
- Product ROI
Skills Required (Knowledge and Skills) :
- Top-tier MBA with tech. education/ experience/ interest
- Superior analytical and problem-solving capabilities; Big Data experience preferred
- Good technical knowledge
- Working knowledge of Hybris commerce platform features / modules including PCM, Order Management, Payments, WCMS, Vouchers, InStore, Customer Service, flexible search, workflow & collaboration, personalization etc.
- Direct exposure to consumer retail with a working understanding of retail economics
- First-hand agile development experience - Contextual Enquiry, Persona segmentation, Storyboarding, User Story development, Prototyping at varying fidelities, Backlog management, Sprint cycle management, IA design, Usability Testing, etc.
- Strong communication and interpersonal skills
Key Attributes (Experience, Qualifications and Qualities) :
- Top-tier MBA with tech. education/ experience/ interest
- 4-6 years strategic/product experience at a consumer facing product company
- Passionate about digital consumer innovations
- Abreast of new technologies, services and innovations, around the world
- Strong ownership mindset
- Deep customer empathy
Target Companies :
- Innovative fashion startups like Roposo, Voonik, Doozton, Sweetcouch, Limeroad
- Top-tier ecommerce companies like Myntra, Flipkart, Amazon
- Mid-stage customer-centric product companies like Quikr, Just Dial, Zomato
- Global product companies like Facebook, Google
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