Urgent Hiring for UK based Firm - Head Operations-Employee Benefits - Insurance Industry  - Leverage proven operational design principles to support the business in operational strategy and optimization of resource allocation  - Establish strategic relationship with HCB practitioners across   - Develop and maintain relationships with key stakeholders across the Human Capital and Benefits Practice to drive an integrated approach that is aligned with strategic intent and financial goals  - Design and implement metrics and KPIs - client, colleague, financial and operational  - Establishes and monitors best in class HCB service deliverables, processes and procedures to meet and exceed client expectations.   - Responsible for efficiency and effectiveness (ROI) of client services,Reviews scope of services against HCB revenue.  - Identify opportunities to increase, efficiency, improve quality and mitigate risk, quality impact and develop value capture plans  - Caseload Management. Creates workforce and staffing plans and ensures availability of talent necessary to accomplish planned business results.   - Design and implement optimal operations organization - structure, roles, responsibilities, case loads  - Ensure proper deployment of all resources to the local office HCB associates and Clients may include communication and coordination efforts.  - Collaborate with Human Capital and Benefits leadership to drive talent and engagement initiatives across the practice  - Drive identified change initiatives  Competencies :  - Confronting Direct Reports,Deals with problem direct reports firmly and in a timely manner; doesn't allow problems to fester; regularly reviews performance and holds timely discussions; can make negative decisions when all other efforts fail; deals effectively with troublemakers.  - Directing Others,Is good at establishing dear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.  - Hiring and Staffing,Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.   - Sizing Up People, Is a good judge of talent; after reasonable exposure, can articulate the strengths and limitations of people inside or outside the organization; can accurately project what people are likely to do across a variety of situations.  - Building Effective Teams,Blends people into teams when needed; creates strong morale and spirit in his/her team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.  - Dealing with Ambiguity,Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air; doesn't have to finish things before moving on; can comfortably handle risk and uncertainty.  - Developing Direct Reports and Others,Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.  - Managing and Measuring Work,clearly assigns responsibility for tasks and decisions; sets clear objectives and measures; monitors process, progress, and results; designs feedback into work.  - Motivating Others,Creates a climate in which people want to do their best; can motivate many kinds of direct reports and team or project members; can assess each person's hot button and use it to get the best out of him/her; pushes tasks and decisions down; empowers others; invites input from each person and shares ownership and visibility; makes each individual feel his/her work is important; is someone people like working for and with.  - Priority Setting,spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.  - Process Management,Good at figuring out the processes necessary to get things done; knows how to organize people and activities,understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can- t; can simplify complex processes; gets more out of fewer resources.  - Consulting Skills, Consultative leader who can be reached out to leverage the skills across global HCB practice within Wills.  - Analytical Skills,Analytical bent of mind and good skill in inferring the client feedbacks and ability to read between lines and numbers.   Raina

Mumbai

Head - Operations - Employee Benefits - Insurance Industry 

Head - Operations - Employee Benefits - Insurance Industry  ,Job Description for Head - Operations - Employee Benefits - Insurance Industry  in Populus Global in  Mumbai for (10-26) years of experience. Apply Now!

Job Description for Head - Operations - Employee Benefits - Insurance Industry  in Populus Global in  Mumbai for (10-26) years of experience. Apply Now!