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18/01 Susmita
Lead Recruiter at 2COMS

Views:4836 Applications:81 Rec. Actions:Recruiter Actions:15

Head - Operational & Commercial Performance - HNI - Telecom (15-25 yrs)

Mumbai Job Code: 413717

Urgent opening for Lead HNI- ONE OF THE TELECOM OPERATOR.

Location: Mumbai.

CTC-Negotiable.

PFA the jd:

The purpose of this position is deliver all commercial and operational performance metrics through the management of a group of operational managers.

Key Responsibilities

Operational Delivery

- Drives operational and commercial performance and within the HNI Segment - Assisted Care division

- Drives alignment between broader Customer Service division (CSD) expectations, customer and employee needs, and operational quality and performance criteria

- Drives standards within the HNI - Assisted Care division according to best practice standards

- Drives operational delivery in line with optimal solutions designed for specific business outcomes eg. Sales campaigns.

Commercial and Financial Management

- Formulates and executes budgets to ensure commercial sustainability and growth

- Overall accountability for the operations- budgets and monthly forecasts within the HNI - Assisted Care division of responsibility

- Ensures execution and alignment of budget plans

- Drives and manages revenue and gross margins to ensure maximization and attainment of targets

- Drives operational performance within operational budgetary constraints

- Drives and ensures accuracy of the invoicing and payment process within a timely manner with partners

If you are interested please let me know or else please refer someone.

Susmita Debnath
9051428990

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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