Role and Responsibilities:  - In charge of leading the 120 member Managed Services division based in Bangalore, India.  - Hire, mentor and manage operations managers, team leads, traffickers to cater to day-to-day client servicing needs.  - Build training infrastructure in-house to help team members ramp-up quickly and become industry experts  - Put tracking mechanism in place to evaluate team members on quality, efficiency and communication skills  - Conduct annual performance appraisals.  - Work within allocated budget. Oversee support staff and requirements needed for optimal functioning of the managed services division.  - Interact frequently with stakeholders based in New York and keep them updated about things on the ground.  - Serve as the final point of contact and/or escalation for all issues related to the Bangalore managed services division  - Continuously focus on ensuring revenue retention and increasing renewal possibilities.  - Drive ongoing operational efficiencies through process optimization, automation, and business rules  Required Skills/Experience  - 15+ years of overall experience within a BPO environment  - 5+ years of direct advertising operations experience or similar domain.  - 3+ years of management experience with proven success in leading, recruiting, growing and managing teams  - Familiarity and direct hands on experience with advertising implementation and related concepts   - Understanding of display/mobile advertising technologies (including HTML, HTML5, CSS, PHP, Javascript, VAST, etc.)  - Superior analytical skills with unwavering attention to detail  - Strong decision making, organizational, planning and problem solving skills with proven ability to identify and prioritize critical issues.   - Proven capability and skill in providing data analysis and analytical insight to develop effective, revenue producing, yield and revenue /margin optimized, and successful ad campaigns.  - Ability to multi task and thrive in a fast paced, deadline oriented environment

Bangalore

Head - Managed Services Division - Media 

Head - Managed Services Division - Media  ,Job Description for Head - Managed Services Division - Media  in HR Central in  Bangalore for (14-22) years of experience. Apply Now!

Job Description for Head - Managed Services Division - Media  in HR Central in  Bangalore for (14-22) years of experience. Apply Now!