Company - Premium Education Organisation

Postion - Head - Learning Service – based in Mumbai

Learning Services caters to:

- Academic delivery

- Enrolment Initiatives

- Brand communication

- Technical integrations

- Enabling services

- Faculty recruitment & Training

- Relationship Management – Franchisee/Students/Parents

- Public Relations

KEY DELIVERABLES :

- To assist in implementation of all support functions for Learning deliverables in the offline & online centers.

- Co-ordinate at all levels to ensure proactive mobilization of the resources for efficient delivery of the programs.

- Be a efficient driver for development of continuous improvement initiatives for effective delivery and operations in centers

- Be responsible for Business development at the center level

Program Delivery

- Class schedule Management

- Act as a single point co-coordinator for all programs

- Implementation and monitoring of academic guidelines

- Implementation of policies and guidelines with regard to the assessment of students and the performance of faculties in the centers.

- Ensure sincere quality checks with respect to infrastructure, study materials , trainings imparted , efficiency of the faculties at our centers for effective learning delivery.

- Co-ordinate and manage the assessment process

Operations:

- Aligning the corporate operations guidelines across all the centers.

- Manage and co-ordinate at various levels for the technical integrations.

- Co-ordinate at all levels with the service providers and the franchisees for effective delivery

- Assist in resolving uplink issues if any (On Line /v-sat delivery)

- Maintain and report to the Management the Program delivery MIS.

- Manage the tangible logistics in the centers.

- Handling functional matters related to routine activities, scheduling of lectures, faculty requirements , supervising student feedback and handling critical matters.

Relationship Management

- Interact with the Franchisees /faculties for delivery implementation and co-ordination

- Keep informed the franchisee of all the new initiatives within the product

- Maintain all the relevant documentation with regard to communications done.

- Monitor the relevant financial controls as required.

- Maintain and monitor the a student database.

- Handling students /Parents grievances and communicate same with the management.

Training

- Conduct the counselors /franchisee training programs.

- Maintain training statistics

Marketing & Enrolment drive

- Managing Brand communication

- Target setting/allocation/achievement, budgeting/forecasting on quarterly basis for driving enrollments

- Plan and execute marketing activities to generate footfalls at the centers.

- Taking care of all promotional activities, conducting seminars, events at public places.

- Generating enquiries by way of conducting promotions in colleges, participating in various fairs or exhibition. Meeting with Directors & Principals for presentation.

- Database marketing by sourcing business data from various institutions like schools, colleges, coaching classes

- Study existing centers footfalls, average sales, customer feedback, franchisee feedback or satisfaction at center level

- Track competition and benchmark accordingly to existing and proposed business models

Please send your resume to shobhaa.t@naks.in