Head - Human Resource - Digital Wallet/Payments - eCommerce

Head - Human Resource - Digital Wallet / Payments / E-commerce

Reports To: CEO / Co-Founders

Summary :

Develops policy and directs and coordinates human resources activities, such as employment, compensation, labour relations, benefits, training, and employee services by performing the following duties.

Essential Duties and Responsibilities :

- Recruits, interviews, tests, and selects employees to fill vacant positions.

- Plans and conducts new employee orientation to foster positive attitude toward Company goals.

- Writes directives advising department managers of Company policy regarding equal employment opportunities, compensation, and employee benefits.

- Develops and maintains a human resources system that meets top management information needs.

- Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.

- Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.

- Keeps records of benefits plans participation such as insurance, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations.

- Coordinates management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment.

- Advises management in appropriate resolution of employee relations issues.

- Responds to inquiries regarding policies, procedures, and programs.

- Administers performance review program to ensure effectiveness, compliance, and equity within organization. Administers salary administration program to ensure compliance and equity within organization.

- Prepares budget of human resources operations.

- Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

- Prepares reports and recommends procedures to reduce absenteeism and turnover.

- Contracts with outside suppliers to provide employee services, such as temporary employees, search firms, or relocation services.

Qualifications :

- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience :

- M.B. A. with minimum 5 years of post-qualification experience ; or one to two years related experience; or equivalent combination of education and experience.

Language Skills :

- Ability to read, analyse, and interpret the most complex documents.

- Ability to respond effectively to the most sensitive inquiries or complaints.