- Manage IT team to support Company's business strategy and plan/build/maintain/operate applications and infrastructure to support the business.
- IT business strategy and planning / IT budget and invest strategy and planning
- IT application and infrastructure operation / IT application plan, build, maintenance
- Manage IT team (organizational strategy)
- Manage business relations and serve as one face to the customer
- IT Support for SAP and various other applications and Infrastructure Management
- Setup & manage Center of excellence to support for SAP-CRM upgrade/Rollout and SAP-Technical support & Web Application development
- Responsible for request management and translate business requirements into Quality IT solutions by engaging various organizations and getting required approvals
- Managing of SLA and Business technical continuity
- Synchronize IT landscape to business landscape
- Ensure adherence to company's financial processes and ensure budgets are effectively planned and managed
- Control the security aspects of IT systems
- Initial point of contact for local business for all IT services.
- Initial point of contact for central IT for all kinds of activities.
- Contact to supplier for the full range of IT service purchasing.
- Contact to dealer to support and implement standard solutions.
- To ensure that IT is always capable to support business for new requirements as Information system is a strategic to differentiate from competitors.
- To provide efficient and scalable solution to the fast growing and demanding business.
- IT department must ensure that the company is having sustainable IT solutions to being prepare for long term business growth.
- Setting up and managing disaster recovery mechanisms from an IT standpoint
- Prior exposure to having managed IT in a manufacturing/ industrial company coupled with implementation of SAP
- Deep knowledge and experience in IT and IT-related services
- 20 years in IT service delivery and management; strategy planning and business consulting
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