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21/08 Pallavi Goyal
AGM - BD & Operations at Silverpeople

Views:1309 Applications:68 Rec. Actions:Recruiter Actions:17

Head - Customer Analytics - Retail/eCommerce (15-25 yrs)

Bangalore Job Code: 160386

Silverpeople is hiring for Head - Consumer Analytics - Bangalore for a Fortune 500 - Retail company in India

- Looking for candidates from eCommerce domains only

Responsibilities:

- Data Analysis and interpretation: in-terms of business & working with brand teams to make required changes

- Build advanced models that turn the data into insights for intra as well as inter function decisions.

- Undertake a transformational-change program so that the insights translate into effective action for company.

- Business impact: using Predictive Business Intelligence template:

- Provide analytical and technical guidance during new activities and projects.

- Conduct monthly deep dives on product performance (B2C & B2B).

- Provide thought leadership on best practices related to e-commerce measurement and testing, segmentation methodologies, customer profile elements, and predictive models.

- Support the development of customer-centric business and loyalty marketing strategies and analyses.

- Leverage internal learning, benchmarks and category/business knowledge to provide a bigger picture context to analysis.

Must Haves (Please do not apply if you do not have these must-haves)

- Involved with analytics in eCommerce/retail industry is must

- Must have understanding of the data structure and part of the team which has built BI framework.

- Must have understanding of the business implication and ability to suggest changes and interact with the development and product team to build changes.

- Must have an understanding of Website personalization and the impact of the same on ROI of business so that monitoring and improvements are also taken care

- Excellent communication skills

Desirable:

- Working knowledge of analytical, statistical and Business Intelligence tools Pentaho or similar tools desirable

- Strategic and analytical with ability to synthesize and organize data/information into actionable recommendations with clear customer and shareholder impact

Please mention your current CTC while applying.

Deepika
Silverpeople

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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