COLLECTION HEAD

Qualification - Graduate / Post Graduate

Experience - 8-10 years of Collections & Recovery experience.

Reporting Manager - Business Head/Finance Head

Reportees - Collection Officer

Role Definition:

- Responsible for analyzing and evaluating the Books receivable and managing the BR of less than or equal to one month.

- Responsible for setting up of processes, organizing and managing team for the collections and NPAs

- Liaison with Senior Sales Team/Regional Sales Team / Service team for handling default in Collections.

- Responsible for framing policies for collection defaults of EMIs, generating Exception report and action on defaults.

- Should have good understanding of financial lease transactions including accounting policies and statutory guidelines of the same.

- Should be well-versed with the procedures for handling post dated cheque’s collection, storage mechanism and deposit on due dates.

- Should posses sound knowledge of Legal provisions related to cheque bouncing, default of ECS and debit mandate.

- Structured monitoring/review of various processes and systems so as to achieve the targeted goals.

- Regularly sending reports and MIS to company management for status of collection, default cases and Action taken for recovery.

Skills:

- Communication & presentation skills.

- People management skills.

Competencies:

- Strategic orientation.

- Business & commercial acumen.

- Customer orientation.

- Execution excellence.

- Tenacity of purpose.

- Collaborative working.

- Managing relationships.

- Functional & technical competence.

Deepti Negi
STEPS
011-41096690/91

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