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VP - Resourcing & Strategic Initiatives at People Konnect
Views:2591 Applications:171 Rec. Actions:Recruiter Actions:26
Head - Client Servicing - West - Bank (9-15 yrs)
- Managing a team of Service Relationship Managers.
- Manage Branch Cross-sell targets
- Manager Branch Score Card
- Setting & Monitoring Service Standards
- Client Interaction
- Sales Support
- Team building and Training
- Managing Branch Audit and Control
- Mentoring
- Provide Client Service support in :
Specific client relationships
Ensure smooth processing of Accounts and clarity of updates and process flow
Research and initiate corrections to transaction and/or account errors
Liaison with group entities
Book-building and centralized coordination
Must Have:
- 10-12 years of experience in Banking /Financial services (Customer Service and Operations Background).
- Experience in managing a team
- Strong Communication and Interpersonal Skills
- Relationship Management Skills
- Knowledge of Products and Systems
- Strong Organizational Skills
- Strong Administrative Skills
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
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