Looking for Head - COC at AVP grade with one of the leading Logistic Firm at Mumbai.
This is a highly challenging and promising role as it offers the applicant a holistic opportunity to understand the business, and play a key role in various strategic and operational decisions.
This is a regional role (Asia-Pacific) and the CoC will directly come under the Vice President – Operations, Singapore. The role will focus on India for the first 6-9 months.
The key responsibilities will be:
- Create and implement clear SOPs (Standard operating procedures) across all hubs, branches and warehouses
- Help design the Operations Organization structure for India and the broader region – Identify vacant positions, design job descriptions for various roles
- Train employees at various levels on best practices (e.g. Lean)
- Design KPIs for warehouses, delivery networks and help monitor them at various levels
- Conduct deep dive analysis of performance of individual branches and hubs, define and implement corrective actions with guidance from senior Operations personnel
- Lead and implement various improvement initiatives to improve service quality, delivery efficiency, cost etc.
- Implement IT systems to ensure better quality, cost and delivery efficiency
Qualifications:
- MBA or Advanced Degree in Logistics/Supply Chain Management
Industry :
Candidates from Courier/eCommerce/logistics/Warehousing industry will be preferred.
Candidate who are in consulting for Logistics companies and are in process re-engineering may also apply.
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