Our client is a healthcare provider in India which enables innovative end-to-end Business Process Outsourcing solutions to their clients   Job Description:  Our client is looking for an innovative leader to head the applications team group that is responsible for providing all software and technology (including Robotics Process Automation) that drive the business services offering   Job Title: BPO Platforms, Tools and Automation Leader  Role & Responsibilities  - Responsible for providing software and technology (workflow, KM, Client extranet, People management tools etc.) and robotic process automation with a view to reduce cost, risk, and enhancing regulatory compliance  - Implement Robotic Process Automation strategic plans to promote revenue, profitability and growth  - Oversee software implementation across all customer programs and support operations to ensure efficiency, quality, service, and cost-effective management of resources to achieve revenue and margin targets  - Develop the group's capabilities through acquiring and developing relevant capability, talent and technology, by partnering with technology product providers/vendors  - Design and implement general and customer specific strategy roadmaps for automation technology adoption, implementation and evolution using right-fit technologies  - Participate/support pre-sales/sales and business development activities   - Enable a go to market strategy around robotic process automation  Skills & Competencies  - Strong understanding of Business Process Outsourcing tools and process automation  - Grip on automation products landscape and conversant with trends in technology including automation tools, BPM software, robotic process automation - including next-gen AI/Cognitive technologies with proven ability in evaluating and implementing 3rd party vendors  - Demonstrated ability in delivering software services in a technology enabled business process services environment  - Ability to work with operations to resolve issues, determine solutions and lead execution  - Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, recommendations, and drive actions  - Good verbal and written communication skills   - Preferred experience of working in a globally distributed organization  - Ability to determine solutions to solve business problems  Education& Experience  - Experience - 15 to 18 years  - Education - Bachelor's Degree (Engineering/Sciences preferred) ; MBA is desirable  Other Details  - Reporting to - President and Managing Director/COO  - Travel - Yes, 10 to 15 % of the Time

Chennai

Head - Automation - BPO Platform & Tool - Healthcare Provider  

Head - Automation - BPO Platform & Tool - Healthcare Provider   ,Job Description for Head - Automation - BPO Platform & Tool - Healthcare Provider   in InnoQuest Consulting in  Chennai for (15-18) years of experience. Apply Now!

Job Description for Head - Automation - BPO Platform & Tool - Healthcare Provider   in InnoQuest Consulting in  Chennai for (15-18) years of experience. Apply Now!