Relationship Manager at Laksh HR
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Head - Administration - Projects & Security - BFSI (10-15 yrs)
Job Title : Head - Administration, Projects & Security
Summary :
- Coordination with Senior Management in HO, Divisional Heads as well as District Managers on a national basis.
- Execution of New Projects, Rental Agreements, Registration of New Premises, Branch Security, Insurance, Vendor Management & Asset Management.
- Roll out of expansion plan for LAG & ME branches (identification of premises, mapping layouts, negotiations with landlords, fit-out project work, procurement of Capex items etc) as per pre-defined budgets & completion within stipulated timelines.
- Work very closely with Business for roll-out of new branches from time to time.
- Ensure that delivery timelines for fit-out project job work for branches are within controlled limits.
- Ensure safety and security of all LAG & ME branches is maintained at all points of time.
- Create and manage cordial relationships with all Admin, Projects & Security related vendors.
- Centralized Procurement for all Capex, Security Equipments and other Admin related items on a national basis.
- Lead, mentor and manage a team of Regional Admin Managers & HO Admin team at various locations on a national basis.
- Trouble-shoot any admin related issues which may arise in Branches and HO / Incident Management as per business requirements.
- Chalk out, manage & implement the BCP & DRP Plans on need basis.
Project Management :
- Supervision and Execution of new Projects (i.e. Branches + RO + HO) / Re-stackings / Relocations / Mergers & Shifting of Branches as per business requirements.
- Undertake suitable tie-up's with vendors and all concerned stakeholder departments.
- Project Cost review, monitoring & adherence to all Capex & Opex related budgets.
- Co-ordination with the branches with respect to:
- Search for new business locations, Premises finalization & negotiations with Landlords / Brokers.
- Title Searches, Lease Agreement finalization & Registration of new Premises.
- New Project Execution including mapping of layouts & finalization of T&C- s, Vendor Management, Security Equipments & Armed Guards, Branch & IT Infrastructure related requirements etc.
- Insurance Coverage, (S&E) Labor License, Gold Weighing Machine (Certificate & Renewals), Stationary, Signage's etc.
- Monitoring and execution of Projects on an end to end basis till the go live stage.
- Layout Preparation coordination with HO, DMs, various vendors & concerned stakeholders.
- Project cost monitoring & rationalization as per the new branch set up standardized checklists & templates.
- Essential services and assets to be procured & setup for new branches.
- Shop & Establishment Licenses, Gold Weighing Machine Certificates & Fire Extinguisher renewals.
- Ensure Compliance & Adherence to all stipulated SOP's & periodic reviews / version updations from time to time with change in processes or launch of new initiatives.
- Travelling to the existing & new Branches on a national basis for periodical reviews with the RAM's & BM- s, initiating process improvements, repairs & maintenance related requirements & security / safety upgrades etc.
- Facilities Management & ensure continuity of essential services on a daily basis.
- Adherence to legal and mandatory statutory compliances.
- Liaison with all Regulatory, Labour & Govt authorities as per business requirements.
Security :
- Periodic Audit of Branches & HO from Security perspective covering functioning of all Security Equipments & Security Vendors / Armed Guards etc.
- Security Manual to be reviewed & updated from time to time incorporating new innovations & process improvements.
- Ensure adherence to Branch Keys & Branch Opening / Closing Policy.
- Review & up-gradation of Branch Security from the safety perspective for both Gold & Cash.
- Contingency Planning & Disaster Management.
- Fire Drills at HO & Branches.
- Procurement, installation & functioning of all security equipments.
- Appointment, review & management of all Security Vendors on a Regional & National basis.
- Ensure surprise review visits by the Security Vendor - Roaming Supervisors across branches during the night shifts.
Facilities Management & Administration :
- Admin support for HO & all Branches.
- Vendor Management.
- Housekeeping, Pantry & Security Guards.
- Record Management including all Stationery items.
- MIS Reports.
- Repairs & Maintenance.
- Managing day to day General Administration activities across HO & all Branches such as Electrical, Plumbing, Carpentry, Civil, AC, AHU, Premises Maintenance, Inward & Outward Courier, Printing & Stationery, Booking of Cabs / Hotels / Corporate Tie-ups, Car & Bike Parking, Cleanliness & Hygiene such as Pest Control, Dry cleaning of Blinds, Carpet Shampoo etc.
- Coordinate & manage CLA for staff employees including lease registrations as per business requirements.
- Physical Verification, Inventory Management of all Fixed Assets, Maintenance & up-dation of the Fixed Asset Register (FAR) & ensure reconciliation / match off of the same with the TALLY record maintained by the Fincon team on a regular basis.
- Procurement & billing for Data Cards / Telephone Instruments (as per telecom service provider plans) / UPS etc across all users.
Signages for all branches :
- Undertake & sign off AMC's for all requirements with the concerned vendors including renewals.
- Conduct LAG & ME Branches Admin review on a regular basis.
- Coordinate & undertake arrangements for the Board Meetings, PE Investor Meetings & Conference Room as per Business & Senior Management requirements.
Query Redressals :
- Coordinate with Vendors & BM's for resolution of various queries, clarifications, support items, repairs & maintenance etc related issues received from branches on a day to day basis.
- Conduct Induction Training Sessions for new joinees for the Vertical.
IP Web Cam Recording :
- Coordinate with BM's for CCTV functioning & recording checking on a regular basis & highlight any lapses / resolve any support issues with the concerned vendors.
- Monitor & resolve any deviations / lapses in LAG Branches from the HO CCTV Control Room facility.
- Training to be provided to users through concerned vendors for usage of CCTV, BAS & HHMD.
- Undertake & monitor comprehensive Insurance Policy Coverages across all categories including renewals, enhancements & modifications -
Burglary / Theft / Robbery Fidelity Fire Money :
- Cash in Transit
- Gold in Transit
- Gold Van (CMS)
- -Gold Packets lying in Drawers
- Laptops & other IT Equipments
- Electrical Equipments (EEI) due to short circuits, voltage fluctuations etc.
Procurement & Payment Process :
- Procurement of various Capex items as per business requirements such as Vault, HHMD, GWM, IP Web Cam, Furniture & Fixtures, Interior Furnishing & Storage items, Telephone Instruments, UPS, Wall mounted Server Racks, LCDs, ACs, Fans, Coolers, Chairs, BAS, Aqua Guard, Microwave, Fire Extinguishers etc.
- Vendor Agreements & Contracts, Bills / Invoices Payment Processing (including Rent Cheques payable to Landlords on a monthly basis), Month-end expense provisioning to be provided to Fincon & Cost Control.
- Rate Negotiation, Standardized Rate Cards & monitor cost deviations.
- Consistent coordination with all vendors for Release of POs, Advance Payments, timely delivery and installation of equipment for new branches.
Processes Responsibility & Ownership :
- Direct and oversee the efficient operation of all allocated functions i.e. Admin, Projects & Security on a national basis.
- Participate in the determination of corporate plans, budgets, branch network expansion, workforce development plans and management policy and approach.
- Make strategic policy decisions and accept responsibility for operations.
Those who are working with NBFCs/Banks can apply for this position.
Apply here/call 7065202225.
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