HDFC Bank - Trade Sales Manager - Trade & Forex

- Business Targets :

To achieve RTFX Income Target on entire range of Trade services consisting of Imports/Exports/Bank Guarantees-Local & Foreign/Letter of Credit - Local and Foreign/Buyer's Credit/Foreign Direct Investment (FDI)/Overseas Direct Investment (ODI)/Merchanting Trade Transactions/Local Bills,etc., as well as meeting business objectives consisting of Income Targets, Branch activation and Portfolio Penetration on Retail Fx products comprising of Inward and Outward Remittances, Purchase and Sale of FCY Cash, FCY DD, Traveller's cheques and various remittances as per extant RBI guidelines applicable including under LRS as well as for non-residents, for branches under management across locations and cities

- Unique Trade Customer (UTC) Acquisition :

To ensure that all branches under management meet the targets on new trade customer acquisition (UTC)

- Activation, Retention and Increasing Wallet Share of Existing Trade, Forex, Bank Notes, Influencing Agent Customers :

Business Development :

- To identify potential Trade and Forex segments/industries in the respective catchments through detailed market scoping for developing RTFX Business and funnel it for effective closure.

- Create visibility, support and push all central contest/ business campaigns in the managed branches in co-ordination with BMs, CHs, Circle Heads Regional Marketing Team and TFMS.

Transaction Execution :

- To identify potential Trade and Forex segments/industries in the respective catchments through detailed market scoping for developing RTFX Business and funnel it for effective closure.

- To ensure that any discrepancy in documents submitted with the trade desk are appropriately cured in co-ordination with the customer, trade desk and branch. This becomes a critical task as delay in submission of documents will lead to cancellation of rates booked through Treasury and result in loss for the bank / customer.

- To seek rates from foreign banks on Buyer's Credit and fix the same with the customers, availing of Buyer's Credit and ensuring that the entire transaction gets executed in co-ordination with CPU-T / Trade Desk.

- To pitch Forward Cover as a hedging solution to Trade Customer, complete the documentation for Counter Party (CP) ID creation and book forward contracts through Treasury.

- To ensure adherence to TAT in co-ordination with branches, Trade Desks, Product Team, LSS, Treasury, for superior customer experience on various trade and forex transactions.

- Ensure Adherence to RTFX Desk Processes

- Product Knowledge, Innovation and Providing Solutions

- Risk Mitigation, Monitoring and Portfolio Quality

- Audit & Compliance

- Training and Capacity Building: To identify the knowledge gaps in branch staff on RTFX products and services and train them accordingly with a view to ensuring achievement of RTFX Business objectives.

Specific Knowledge :

- Banking Laws & Practice, Trade Finance, Retail Forex, Credit, & Hedging Solutions.