HR at HDFC Bank
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HDFC Bank - Regional Service Manager - Human Resource (2-6 yrs)
Business Unit : Human Resources
Job Title : Regional Service Manager
Reporting line : Regional Head HR
Location : Mumbai
Band : Manager / Sr. manager
Purpose Of The Job :
- Talent Acquisition,
- Employee Engagement,
- Performance Management,
- Talent Management,
- Employee Relations,
- Training and Development and
- HR Operations.
RSM is responsible for managing allotted Portfolio, in managing & engaging with Managers & Employees, handle escalations; strong focus on Junior and middle level employees.
Key Responsibilities :
Recruitment :
- Sourcing Mix - focus on preferred channel
- Competition Mapping - for top 5 Banks for critical vacancies
- Pipeline of candidates for few functions
- Vacancy TATs to be maintained as per requirement
- IJW Release/Tracking - monitoring efficient IJW movements
- Zero re-works to be ensured
- Open Offers to be kept minimum by ensuring right hiring
- Candidate/Consultant Experience to be positive with timely feedback
HR Initiatives :
- 1o1 - RSMs to interact with staff in a focused way
- VoE to be administered and analyzed with feedback to Supervisors
- Upward Feedback for Supervisors with team of 5 or more with analysis to be shared along-with actionable
- PMS Survey-focused post Appraisal cycle with targeted staff from each Function
- CD for top performers with feedback on actionable and managing their career progression
- Monthly Reports - timely and capturing all HR Initiatives covered
- Scorecard - to be maintained as per parameters
Operational Excellence :
- SPOC for line managers on HR operational issues during the employee life cycle (Includes Offers, on-boarding and new joinee formalities, leave, transfers, system, PPR, Exits etc.)
- Adherence to TAT
Location Visits :
- Focus on location visits covering all kinds of locations and Business Units in case of central functions.
- Key Locations (State Head/High attriting/Focused) to be traveled to consistently
Additional Responsibilities :
- Special Projects to be taken up as per need, ensuring compliance of operational excellence and facilitate to get employees training needs are met & fulfilled
Knowledge & Skill Requirements :
- Sound academic background, preferably from tier 1 & 2 Colleges.
- General knowledge of employment laws and practices.
- Experience in the administration of benefits and compensation programs and other Human Resources programs.
- Excellent computer skills in a Microsoft Windows environment. Must include Excel and demonstrated skills in database management and record keeping.
- Effective oral and written communication.
- Excellent interpersonal and coaching skills.
- Evidence of the practice of a high level of confidentiality
- Excellent organizational skills.
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