HCL - PMO Role - Infrastructure

Company : HCL Tech

Location : Chennai

JD :

- Knowledge of procedures and forms used to determine client eligibility

- Analyzes the nature and cause of errors to identify areas needing improvement in the department's processes and systems for determining eligibility.

- Ability to analyze and evaluate information from a variety of sources

- Maintain records, and prepare reports and correspondence related to the work

- Ability to function as a facilitator in a group setting

- Ability to communicate effectively with others

- Ability to maintain favorable public relations

- Prepares reports of findings, explaining errors, citing appropriate regulations

- Meets with Track Leads and managers to discuss findings and Recommendations

- Develops, implements, and coordinates local office strategies, including corrective action plans and quality improvement strategies

- Participates in the development and execution of surveys and studies to provide the department with information for continuous quality.

- Plan and supervise activities for multiple, large-scale projects.

- Set and manage project expectations ensuring all applicable functional areas engaged on the project.

- Initiate and lead project planning activities such as Scope Definition and Management, Stakeholder Identification and matrix Human Resource Management, Risk & Issues Management, Communication Management, etc.

- Create and maintain a project schedule for each project by identifying and monitoring.

- Control, track and report on project performance.

- Conducting regular team status meetings.

- Executing and updating management plans as necessary.

- Resolving and documenting issues.

- Coordinate with other departments and organizational entities to identify and monitor issues, impacts and dependencies.

- Build and execute on comprehensive training plans to ensure support group readiness for implementation.

- Coordinate meetings, as needed, to initiate working sessions, resolve project issues, etc.

- Promote continuous improvement by conducting, documenting, and communicating lessons learned.

Contact person : Namrata