HCL Infosystems - Presales Role - IMS

About HCL Infosytems -

HCL Infosystems Enterprise 360 offerings seamlessly combine the choice of multi-global brand IT & Technology Products and world-class IT services that span existing and emerging technologies. By enabling our clients across industries to attain and sustain competitive business edge we aim to be Your Technology Lifecycle Partner.

Job description:

- Work closely with sales team and customers to create qualified opportunities

- Provide Sales Support for qualified funnel of L1/ L2/ L3 & platinum accounts

- Capability to work with Sales team in creation of new Managed Services opportunities

- Understand customer inputs and design solutions to meet the customer requirements

- Bid defense proposals & customer presentations of excellent quality

- Design customer specific managed services solutions with help of tools and automation

- Review and provide solutions for qualified deals as per margin norms.

- Initial Transition management co-ordination with delivery team.

Must have Skills: Client Interaction Skills, Business Process Analysis, Technology Solution Architecting, Solution and Roadmap Design. Presentation and Documentation Skills. Should have experience in handling presales of managed services in the following areas

- End user

- Networking

- Security

- Data Centre

Should have experience in handling various tools and automation in the managed services area.

Good to have skills:

- Experience in construction of technical solutions for customer requirements

- Excellent experience of customer interface environment & Business development process

- Creative problem solving and technical objection handling capabilities

Growth Excellence

- Responsible for enabling Account management team towards penetration of services in platinum, gold & silver accounts

- Increasing market coverage through proactive specifications & positioning innovative solutions

Customer Experience Excellence

- Responsible for adherence to SLAs and provide consultative solution design for customer

Corporate Governance

- Lead by example in following code of conduct, corporate governance policies, & other Company policies and processes.