Upgrade to Pro Member
Corporate Global HR at HCL Technologies
Views:1613 Applications:155 Rec. Actions:Recruiter Actions:31
HCL - Group Ops Mgr - Infra Mgmt Services (9-15 yrs)
Company - HCL Technology
Experience - 9-15 yrs
Location - Noida
- Manages, verifies and reports on the teams adherence to customer's requirements for various technologies as defined in the applicable service levels.
- Verify whether the technical solutions or changes have the appropriate level of monitoring and measurement in place to achieve end-to-end service monitoring to support Customer's requirements for Infrastructure Management as defined in the applicable service levels.
- Review the technical performance against the jointly designed Infrastructure plans and recommending remedial actions for process deviations.
- Ensure all requests for change are reviewed correctly and assessed for impact on the Infrastructure and verify that the specification of any proposed changes are capable of meeting all reliability, maintainability and serviceability requirements and agreed service levels.
- Supports the investigation of major incidents and the root cause analyse of those attributed to capacity
- Helps build and maintain documentation.
Skills - Infrastructure Management Services
Contact Person - Namrata Sinha
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
