HCL - BFS Solutioning

BFS Solutioning

- Solutions and Capabilities Build inc. Products ETC Domain/SME or having rich experience in BPO/KPO space for BFSI Solutions - more on the Business Processes side

Resource having experience in BFSI specifically Retail Banking (Cards, Mortgages, Loans, AML/KYC)

- Rich work experience in Banking or Financial services esp in BPO space with relevant prior experience of large deal solutions.

- Should have good understanding of business, Information Technology and legal aspects involved in setting up such large businesses.

- Create scalable, sustainable & profitable solutions for clients.

- Develop innovative business models per specific client requirements - innovation around existing engagement & commercial models

- Supporting the preparation of RFI / RFP responses/Business Proposals & Financial Projections for clients to demonstrate potential outsourcing benefits based on a right-shore approach. This involves working with cross-functional teams such as Pricing, IT, BD, Legal, functional SME`s etc.

- Working with Transition & Operational teams to communicate Client expectations for service delivery post deal closure.

- Responsible for the identifying & developing New Business Partners

- Marketing / Sales Planning, strategy, lead analysis and support to multi-geo sales operations

- Work with sales on building opportunity pipeline, sales leads and improving lead to closure ratio

Bid Management/Pre-sales & Solutions support :

- Should have excellent Writing and Presentation skills

- Work experience in Banking or Financial services esp in BPO space with relevant prior experience of large deal solutions.

- Prepare proactive and reactive BFS offerings related Collaterals, presentations and help in Marketing activities

- Prior rich experience in Bid-Management / response to Proposals, RFI & RFPs, handle client visit (handle/anchor the same end to end). Working with Solutions, Transition & Operational teams to communicate Client expectations for service delivery post deal closure.

- Help in Research work

- Work with sales on building opportunity pipeline, sales leads and improving lead to closure ratio

Other skills :

- Highly customer centric

- Has led large complex multi-geo, pre-sales, solutions and transitions - experience across both front office and back office

- Experience in leading large multi-locational teams

- Ability to influence multiple stakeholders- customers, operations, sales, support teams and to drive consensus to deliver outcomes on time

- Strong understanding of the outsourcing/off shoring industry - commands a strategic perspective

- Should have worked in operations for a considerable time.

- Should be B.com graduate mandatory.