About us : Happay is a new age Business Expense Management solution linked with a VISA card; the USP being that it can be completely controlled using a web or mobile interface. Its a very innovative and unique solution for Businesses. About opportunity : We have seen tremendous demand and adoption in the Indian SMEs and to spearhead our growth further we are looking to scale up our Customer Success Team across India. With increasing number of customers, it becomes very important to have a strong onboarding and relationship management team, which can ensure retention, upselling and positive WOM. We are looking for someone who : - Has experience in onboarding complex products/solutions with clients- in short sales cycles specifically to SME's. - Loves working in growth stage start-up - Is Excellent in building and nurturing relationships in industry - Easily collaborates with internal teams (Product, Sales, and Operations) - Has strong interpersonal and communications skills - Is very well-versed on developments related to digital products in India and internationally. Role & Responsibilities : - New customer onboarding and retention - Identify upselling opportunities and increase revenue from existing customers - Respond to queries from potential and existing customers, communicate Happay's value proposition and negotiate deals successfully. - Understand client needs, design appropriate solutions basis Happay's core competencies and negotiate deals to closure. - Conceptualize and/or develop new product/service ideas in association with product team to address market needs. - Maintain insights into competition (largely banks who issue credit, debit and prepaid cards) to be able to maintain an advantage against competitor strategy and tactics. Personality attributes : - Customer First, Ability to make positive impact on every interaction, able to understand customer needs and find a solution - Interpersonal effectiveness and ability to influence - Using Data and Logic to convince others, articulation with conviction

Delhi NCR

Mumbai

Bangalore

Hyderabad

Chennai

Gujarat

Others

Happay - Account Management Role 

Happay - Account Management Role  ,Job Description for Happay - Account Management Role  in Happay in  Delhi NCR Mumbai Bangalore Hyderabad Chennai Gujarat Others for (0-3) years of experience. Apply Now!

Job Description for Happay - Account Management Role  in Happay in  Delhi NCR Mumbai Bangalore Hyderabad Chennai Gujarat Others for (0-3) years of experience. Apply Now!