HR Team at Hansa Cequity
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Hansa Cequity - Assistant Manager/Manager - Client Management/Servicing (4-8 yrs)
Hansa Cequity is looking at hiring Client Servicing Manager for one of our leading client.
Client Management/ Engagement :
Main Interactions Internal : Liaison with employees at all levels & functions.
External : Managing client relationships
Key Responsibilities :
- Managing clients in the sector assigned.
- Prepare presentations, working documents and other business management requisites.
- Be able to undertake end-to-end data led campaigns.
- Comfortable with data and numbers. Should have demonstrated aptitude to understand numbers.
- Be able to consult and advice clients on optimising use of customer data to make meaningful impact to their business
- Handle cross-functional teams like Data Analysts, Creative teams and Campaign Delivery teams to ensure high levels of team work and delivery
- Strategy, Conceptualization and Creative Execution
- Creative briefing
- Providing strategic direction to programs
- Alliance Planning basis data/analytics
- Generating and managing member feedback
KRA :
- Maximum Benefit Redemption
- Managing relationships with alliance partners
- Campaign planning
- Creative Planning
- Improving members satisfaction scores
- Managing client
Profile, Experience & Qualification :
- MBA/Post Graduate with at least 4 years of experience in Client Facing / Account management role
Skills and Behavioural Attributes :
- Client Management
- Analytical and problem solving skills
- Marketing consulting skills
- Understanding of DM & CRM
- Communication skills
- Results Orientation
- High Level of initiative and assertiveness
- Hunger to grow
- Self-Motivation and drive towards winning and a - Can Do- Attitude.
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