Group Manager - Quality - BPO

We are looking for candidates for a leading BPO, who have worked on client facing or backend roles in Quality.

- Green Belt Certified Mandatory, Black Belt Trained Certified Preferred.

- Drive improvement initiatives that positively impact client profitability

- Identify area of improvements and facilitate Lean Six Sigma projects

- Solve business problems with innovative ideas and provide insight through statistical analysis

- Identify process gaps and suggest automation's

- Coach and train Green Belt aspirants

- Proactive and able to handle multiple projects at single time

- Good communication and managing stakeholder skills

- Expert in using mini tab

- Candidates who have worked on BFS projects preferred.

- Preference to MBA's.