The Senior Manager of HR Operations is a key member of the global HR function, leading a team of Human Resources site managers to ensure high-quality delivery of employee life cycle services to Greenlight’s global employee base, which will grow to encompass more than 1,000 employees in 2014 across Greenlight’s 10+ corporate and regional offices in India, East Africa and China.
- This person will drive high-scale, quality-driven execution of key HR processes through a geographically-dispersed team including recruiting and on-boarding, performance management and improvement programs, career progression processes, payroll and benefits processing, statutory compliance and grievance resolution, among others.
- This position involves 10- 15 days of travel per month to Greenlight’s regional offices across India and East Africa.
The ideal candidate has:
- 8+ years of HR generalist experience, ideally with formal education in Human Resources and/or Psychology.
- Candidates from rural-focused or sales force-heavy organizations are strongly encouraged to apply (e.g., microfinance, BFSI, FMCG, telecommunications)
- 3+ years of managerial experience.
- The candidate must demonstrate the capability to manage high-volume work flows across multiple teams and locations
- High process and quality excellence orientation.
- Passion to join a fast-growing, entrepreneurial and innovative environment
- A solutions-oriented self-starter; comfortable taking on substantial work with limited oversight
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