Role & Responsibilities:

- Responsible to facilitate Key Account Management, Handle concessionaires & be the key point of contact for all retailer grievances.

- Responsible for the sales of the concessionaires, Marketing, Promotions, Events, loyalty programs etc.

- Investigate & analyse the concessionaire sales & through puts & facilitate sales enhancement & support.

- Responsible for Market research, Price comparisons, Best practices in competing airports & downtown and consumer feedback

- Liaison with all internal & external stakeholders for smooth operations of any approved projects

- Understands key contract terms and conditions in detail and provides analysis and assurance in the development and execution of key contracts.

- Present monthly & quarterly sales analysis to the management for the responsible concessionaires.

Functional Competency Requirements:

- Knowledge of supply chain management

- Basic knowledge of financial planning

- Ability to develop pricing policies on leasing /sale/rentals and maintenance charges

- Ability to collate and analyse data

- Basic understanding of passenger behaviours and profiles

- Ability to plan promotions, events, loyalty programs etc. for passengers and retailers

- Ability to facilitate draft agreements and contracts

- Ability to ensure execution of contracts

- Ability to evaluate pricing structures, commercial space pricing around the areas of the airport and in the geographical location of airport

- Ability to manage key accounts

- Ability to develop business case

Behavioral Competency:

- Strong attention to detail combined with an ability to take initiative and manage multiple projects and activities simultaneously

- Creative, dynamic and innovative

- Understands own role and responsibilities within team, and works collaboratively with other team members to achieve collective goals and deliver results

- Able to adapt work to accommodate unexpected changes to scope or deadlines, or incorporate new elements

- Able to socialize with and relate to a wide-range of people, honest, professional and cordial in all stakeholder and customer interaction

- Identifies interactions, links or dependencies between marketing initiatives or activities, and brings these to the attention of other team members for information or further analysis

- Self-motivated, able to work independently, meets deadlines and take ownership and accountability for own results

- Should be able to work in Team environment & manage stakeholders

Experience and Qualification:

- Post-Graduation with Marketing/Operations Specialization from a Reputed B School or university.

- Excellent Verbal & written English communication skills

- Work Experience of at least Eight (8) years of experience in BD/Key Account Management

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