We are currently looking for a General manager- Quality Systems and Processes for one of the topmost FMCG Conglomerates in India.

- The position is to be based at Kolkata

- Our client is one of the topmost Cosmetics and Personal care manufacturing FMCG Groups of India and is an integrated and diversified group. With a market capitalisation of over US $ 40 billion and a turnover of US $ 8.0 billion, It has a very diversified product portfolio and a portfolio of strong brands and leading market shares in all product categories. It employs the best talent in India and is one of the best FMCG employers to work with.

Job Purpose:

Responsible for the Quality Systems and Processes for the Business. To establish, monitor and continuously improve product quality as well as quality of systems and processes across functions.This will include deploying organisation wide improvement initiatives such as Lean, Six Sigma, Quality Circles, etc.,including training in tools and techniques for building excellence and First time Right processes

Job Profile:

Responsible for ensuring Product Quality Leadership in the market

Monitor current Product Quality systems, identify areas for improvement and guide teams for implementation In Order To ensure Leadership in Product Quality

Effective implementation of the Customer complaint handing process In Order To ensure on time and satisfactory handling and resolution.

Analyse and ensure CAPA for product complaints In Order To ensure nil repetition

Conduct the Product Quality testing monthly In Order To compare our products with competition & confirm Leadership

Conduct periodic audits of manufacturing and quality systems to ensure adherence to norms. Design and execute systems to measure quality performance parameters.

Design plant performance rating system to measure plant performance with respect to quality performance parameters and equipment; Roll-out the system; Set the reward mechanism and monitor the performance IN ORDER TO improve overall performance of the plant. Liaison with PD team, packaging team, maintenance team at HO as & when required to resolve quality related manufacturing issues & work out solution to address the issues.

Identify and recommend the process improvement related initiatives, form teams, collaborate with teams and ensure execution of the projects.

Identify projects, formulate teams, set up project charter, conduct reviews and guide teams In Order To achive timely achievement of objectives.

Support the QMS certifications across business, Manufacturing Excellence programs, Quality Circle initiatives at the manufacturing units

Identify programs, consultants, certifying bodies etc, guide and monitor the implementation In Order To improve Systems and Processes

Setting up of the Quality Systems for new plants & product Categories

Design and implement the Quality systems for new plants & new categories of business In Order To ensure, consistent high quality of products manufactured across facilities.

Education & Relevant Experience

Graduate in Engineering (BE/ Btech in Chemical/ Mech/ Elec, Etc), M.B.A with Certified Master Black Belt- Lean Six Sigma, having minimum 7-8 years of experience in the field of Quality and Process Excellence

Knowledge and Business Understanding

Knowledge of Integrated Management System(ISO-9001, ISO-14001 & OHSAS-18001)

Knowledge of Process Excellence/Business Excellence initiatives i.e Lean Six Sigma, TPM, 5S, Business excellence models etc.

Knowledge of Product Quality assurance, process control, Consumer complaint management

Salary & Perks: Best in the industry - Around Rs.50.0 to 55.0 Lpa

Location: Kolkata

Interested candidates may furnish the following details:

Latest updated CV as a word attachment:

Current and expected salary package:

Willingness to relocate to Kolkata

Lalit Sharma
Options India Group

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