We are looking for the position of General Manager - Operations who will be responsible for handling the entire Operation.
- Drive customer satisfaction
- Drive product improvement based on customer complaints, user experience and automation
- Drive resolution of transaction issues by interacting with Service provider and Technology team
- Handle call center and query resolution
Desired candidate profile:
- 8 to 12 years experience in operations preferably in Telecom / Travel / Online portals
- Must have exposure to call center
- Technology + Business exposure
Please send your resume to email@example.com
Rakesh Shah- Asst.Manager -HR
Suvidhaa Infoserve Private Limited
Hi Tech Plaza, 2nd Floor, Mahakali Caves Road,
Andheri (East). Mumbai - 400093.