Global Head - Process Improvements & Consulting
Hyderabad | Permanent
A two pronged role with internal & external stakeholder management.
Opportunity to lead internal improvements & building a consulting LOB.
About Our Client
Our client is one of the leading technology, consulting and outsourcing firms with a flagship Financial Services BPO & Advisory business. With several hundred thousand employees worldwide, they are considered an employer of choice. As a fusion role overlapping their consulting and outsourcing business, they seek an exceptional quality & process improvements leader to drive their internal excellence team and build the consulting line of business.
Job Description
As Global Head for Process Improvements & Consulting, you will report to the global outsourcing head and be responsible for two teams, namely: The internal process improvements team and the revenue generating quality process consulting line of business. Additionally, your responsibilities will include:
- Driving business strategy & impact
- Building a culture of controls, risk mitigation and appreciation of individual and team contributions to quality and process improvement
- Stakeholder management - internal process improvement clients and using the built internal expertise to credibly manager external consulting clients.
- Revenue generation by way of building the consulting line of business.
- Implementing global best case practices & projects.
The Successful Applicant
You will possess an MBA/Masters Degree from a top tier school as well as a recognized certification in Quality via a 6 Sigma blackbelt/Master Black Belt, BPMS, CMM etc.
In addition, you will have demonstrated sound project management experience, previous experience in driving a process improvement consulting business (internal stakeholders or external clients) and proven achievements in process improvements.
You will have have a hands on leadership style and excellent written and verbal communication skills.
You will have the ability to influence and drive stakeholders and be adaptive particularly to cultural diversity.
What's On Offer
A global opportunity of significant business & financial impact to a leading MNC conglomerate. With a "two-hat" role comprising both internal and external quality, process enhancement and stakeholder management.
Apply for this job
The reference number of this job is I28790
http://www.michaelpage.co.in/job-detail/title/Global-Head/ref/I28790.html
