Global Account Manager - GSI

To manage and build customer relationships, identify OUR CLIENT opportunities globally, and achieve revenue and solution objectives. Ability to work with cross functional, cross geo teams.

Responsibilities

- Responsible and accountable for OUR CLIENT business at one or more assigned accounts, across the globe.

- Orchestrates all OUR CLIENT activity in the account, and is ultimately responsible for customer satisfaction

- Responsible for achieving assigned financial (revenue) targets and account development objectives.

- Creates account/business plans demonstrating a strong understanding of the GSI's business issues, and relating them to business initiatives, corresponding IT initiatives and OUR CLIENT solutions which address those needs

- Develops a contact network within the account(s) to enable OUR CLIENT business to be sold effectively

- Works with colleagues to build the business case for OUR CLIENT solutions

- Ensures smooth operation of the sales process, involving appropriate project management and practice skills in the generation of accurate project definitions and solution definitions.

- Ensures all business and technical risks are effectively managed to ensure customer satisfaction is never compromised

- Maintains contact with the customer throughout the delivery cycle and ensures that any developing issues are addressed

- Develops successful sales campaigns that maximize OUR CLIENT advantages and win rate

- Negotiates successful "win/win" agreements with the customer, maintaining acceptable OUR CLIENT margin

- Establishes personal and business-based relationships with customers to identify their business needs and OUR CLIENT opportunities

- Ability to work closely with across the geographies seamlessly, with cross functional teams, cross cultural teams.

Profile

- Education to degree level or equivalent

- A minimum of 12 years in the IT industry with a strong understanding of the IT solutions

- Proven sales track record

- A leader and a team player

Competencies

- Ability to question and listen effectively

- A strong communicator with senior executives of the GSI

- Strong analytical and business skills

- An understanding of the industry in which he or she is working.

- An ability to relate business issues to IT initiatives

- A broad technical understanding of IT and data storage products and services

- Should have handled GSI preferably .. If not globally, altleast the large SIs in India

- Should have handled global hardware portfolio with an average business of around 10Mn per annum .