Genpact - HRO Solution Architect

Role:

- This role is for a professional with deep experience in HRO Industry.

This role will build on candidate expertise in: driving transformation and re-engineering projects for Genpact key Industry clients; leading HRO specific thought leadership focusing on providing best practices to handle HRO industry nuances and market trends; building talent and supporting pre- sales and solutions

Role and Requirements:

Create Industry specific HRO solutions:

- HRO Practice development along with supporting sales team effort with solution development

- Provide expert inputs for development of new Industry solution

- Provide sales support i.e. inputs to sales proposals, client visits, new solution development

- Designing solutions per client requirements; developing, implementing and transitioning processes in line with client strategy

Drive Transformation and Re-engineering projects as HR SME:

- Collaborate with sales and re-engineering team to create specific proposals for HR transformation projects for clients

- Participate in driving transformation projects , HR Shared Service assessment, GBS/SSC design & implementation for clients

- Identification of opportunities for implementation of HRO leading practices at potential client deals

- Collaborate with client delivery teams for implementation of Industry specific leading practices

Drive HRO Thought Leadership:

- Identify industry benchmarks, leading practices, industry specific processes for each HR sub-process

- Embed Industry leading practices into new client solutions

Talent and Partnership development:

- Collaborate with Capability Development/ Training team for identifying new training modules applicable for development of skills across various proficiency levels

- Provide expertise on development of new training modules

- Build HRO partner ecosystem

Experience and Qualification:

Specific experiences should include:

- Total experience of minimum 12-14 years with minimum 7 -9 years in Hire-to-Retire Life Cycle for clients /Solution/Consulting/Operations roles

- Understanding of key benchmarks, and ways of driving performance to match benchmarks

- Ability to drive delivery excellence (best practices, quality principles, best in class technology and tools, productivity, analytics)

- Has engaged directly with Clients (Business Leadership) across Geographies (cross culture experience is desired)

- Is able to work with multiple stakeholders e.g. delivery leads, account management, clients and operational excellence teams