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25/07 Pallavi Sharma
Talent Acquisition at Genpact

Views:5461 Applications:289 Rec. Actions:Recruiter Actions:0

Genpact - Blackbelt/Quality Role (5-8 yrs)

Delhi/NCR/Hyderabad/Jaipur Job Code: 156102

Job Title - Black Belt

Function - Quality

Reporting Relationship: Master Black Belt/ Quality Lead

Travel: On need basis

Location: NCR/Jaipur/Hyderabad

Summary of Role/Profile: The Black Belt would be responsible for the effective delivery of the projects to support Change Management, Program initiative across the organization.

What is the focus of the function? Driving High Impact projects, creating a culture of process excellence in the team supported by the function

How does the role add value? Provides opportunity to learn new skills in Lean, Six Sigma & Change Management. It is the leadership building ground for Genpact

How is this role unique from others? Provides opportunity to work in cross-functional environment where soft skills come to the fore more often, gives exposure to senior stakeholders – internal and external. It is a role where the Top Talent of the company is brought in.

Who are the key relationships for this role? Black Belts, Quality managers, Service Delivery Leaders, Operating Leaders/ Functional Leaders and Senior stakeholders (internal/ external) depending on the nature of the project.

What are the minimum prior qualifications to be an applicant for this role: Post Graduation in Quantitative sciences or MBA.

What are the key initiatives and challenges facing this role in the next six months to three years?

- Creating a roadmap for Strategic initiatives and getting all stakeholders aligned

- Program management of projects – involving cross-functional teams and multiple project leads for timely delivery of results and

- Drive Lean Six Sigma DNA; coaching Green Belts

Specific Competence (Essential)

- Ability to effectively influence & motivate others.

- Program Management skills – leading clusters of individual projects in parallel through wide cross-functional teams

- People Leadership: Ability to coach & mentor people.

- Strong Quantitative and problem solving ability: Ability to conceptualize complex problems and develop an Analytical road map for them.

- Delivers oral and written communications that have clarity and impact.

- Demonstrates the ability to facilitate meetings to generate ideas and make key decisions.

- Creates a team environment of accountability and commitment for reaching project goals.

Specific Competence (Desirable)

Process Excellence / ‘Strategic Initiatives’ group / Lean Six Sigma experience

Key Roles and Responsibilities

- Lead Quality Projects for the business, individually complete 2-3 high impact projects per year per corporate guidelines.

- Identifying areas of significant Customer Business Impact and improvement opportunities therein and provide strategic direction & thought leadership

- Focus on Process improvement and cost reduction for clients to deliver tangible benefits

- Lead and Implement business process management system for new clients

- Drive and Track Quality DNA - training, testing & certification, Lead any other analytics and productivity initiatives that come up

- Implementing Business Process Management Systems (BPMS) for newly Transitioned processes

- Coaching and Mentoring Process Owners and Team Members in DMAIC and Lean

- Best practice sharing & implementation

Knowledge, Experience and Education

- Competent in Project planning, Project Leadership and team facilitation

- Very strong analytical skills and result orientation

- Ability to learn very quickly and identify improvement opportunities – high energy and self starting individual.

- Facilitative Leadership skills - influencing skills, mentoring and coaching – to be able to drive change in the organization

- Very good communication skills

- Should be open to traveling to multiple client locations up to 3 months duration for short term or 12 months for long term assignments

- Knowledge of Statistical tools/Knowledge of various Quality Systems/ Knowledge of Minitab

- Ability to work in diverse teams and with multiple stakeholders

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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