Genpact - AVP - MBB Quality Leader

Specific Competence (Essential)

- Excellent communication and executive presence to connect at CXO level

- Ability to effectively influence & motivate others.

- Program Management skills - leading clusters of individual projects in parallel through wide cross-functional teams

- People Leadership: Ability to coach & mentor people.

- Strong Quantitative and problem solving ability: Ability to conceptualize complex problems.

- Delivers oral and written communications that have clarity and impact.

- Demonstrates the ability to facilitate meetings to generate ideas and make key decisions.

- Creates a team environment of accountability and commitment for reaching project goals.

Key Roles and Responsibilities:

1. Custodian of future state for the customer

2. Identify and Drive high impact projects by working closely with stakeholders. Systematically identify, gather, and analyze pertinent information to develop & accomplish project goals (e.g., reduce risk/cost, improve productivity/profitability).

3. Manage a team of Black-belts to drive projects.

4. Apply LEAN, Six Sigma tools/functional knowledge to improve process capability and eliminate defects.

5. Coach & mentor other people to drive Lean Six Sigma DNA through GB & Lean Projects.

6. To monitor and track quality project plan implementation to ensure desired outcomes.

7. Communicate continuously with all key stakeholders to create a combined Vision and understanding of the function's activities

What is the focus of the function-

Driving High Impact C-Level sponsored Projects & programs, creating a culture of process excellence and innovation in the team supported by the function