Summary of Role / Profile:

Focus of the Function:

Why does this job exist: Help drive company level initiatives cutting across verticals, functions and geographies - focusing on cost / margin optimization, operations excellence that accrue a direct AOI impact to the company.

Specific competences (Essential)

- Consultative mindset and problem solving experience

- Comfortable operating in detail as well as taking a high level view

- High tolerance to ambiguity; fast paced/ high energy; team player, communication skills

- Excellent communication and executive presence to connect at CXO level

- Ability to influence multiple internal stakeholders to leverage diverse teams, practices, technology and services

- Strong Analytical & Interpretation skills; ability to work in an ambiguous environment

- Good understanding of Business Process Management services industry and service offerings

- Ability to assimilate learning from different external and internal interactions to then drive to action

- Strong project management skills, and ability to manage multiple priorities

- Strong change management skills and ability to find senior leader sponsorship

- Strong drive, work ethic, and leadership qualities

- Thought leadership - Ability to develop point of view / frameworks to improve business processes

Key Roles and Responsibilities

- Guide the business teams in implementing various margin improvement initiatives and deliver a direct bottom-line impact

- Identify operations best practices to and help implement them across businesses

- Work with Business leaders to identify bottlenecks and drive the implementation

- Drive operational improvements in critical business/ functional areas

- Closely monitoring the progress of key initiatives identified by the CEO office

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.