We are looking for General Manager - WLA Sales for one of the fastest growing payment solutions

specialists in India with presence in B2B and B2C offerings.

Key Objective / Purpose of the Job :

- The incumbent would be responsible for the development of strategies for managing existing WLA business and growing share of wallet with existing and new customers.

- He/she would be responsible for the performance of all WLA sales activities PAN India.

- He/She should also establish plans and strategies to expand the customer base.

Major Activities :

Sales & Business Development :

- Responsible for WLA sales and managing & developing target customer relationships

- Responsible for achieving organization's revenue growth plans

- Devise and Implement Sales Strategies nationally.Participate in strategic negotiations with key clients for closing deals.

- Develop networks with customers, industry peers and consultants to find & assess possible opportunities &new channels to market

- Lead and drive BD activities through deal negotiations & closure by working closely with product management team.

Customer Relationship Management :

- Develop relationships with people at all levels of management/operations of customer organization;

- Manage customer satisfaction through their life cycle; Handle escalations raised by customers and ensure its closure through interactions with internal teams.

Team Management :

- Provide support to team where required for opportunity closure

- Discuss opportunity pipeline and opportunity mining; Identify need for resource support for specific opportunities

- Track process adherence by team and provide feedback to team/individuals as required;

- Drive team development, engagement and reward initiatives; Coach and mentor team members as required and ensure resolution of any people issues.

Required Skills :

- Good knowledge of ATM/BFSI industry

- Requisite experience in business development of product/solutions sold in Payments Industry

- Strong understanding of customer & market dynamics/requirements

- Good contacts in banking industry would be preferred

- Should have good financial acumen

- Knowledge of mobile banking, tele-banking & other alternate channels will be preferred

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