General Manager - Project Management Group - Real Estate

Client: Leading name in Real Estate industry

Job Summary:

- Responsible for managing all aspects of the service delivery model and for the successful completion of projects within the corporate environment. This position will act as the client representative and will focus primarily on more complex commercial retail and office fit-out projects across the portfolio.

- This includes various real estate initiatives for clients including design management and planning, construction management, occupancy, and schedule creation and monitoring and budget management.

- Responsible for managing a team of internal or external project management professionals in support of business unit initiatives and regional operating plans within the Corporate environment.

- Required to coordinate the resources within the team to effectively deliver services and will ensure the appropriate interaction is taking place between the Project, Transactions and Facilities teams.

- The GM will also act as the client representative as well as take the lead on managing larger more complex projects.

Essential Duties And Responsibilities include the following:

- Meet with department representatives, architects, engineers and consultants to establish project requirements, specifications and schedules.

- Monitor the overall project requirements to ensure successful delivery and customer satisfaction

- Assemble, lead, and manage a team of internal and external professionals

- Coordinate development and approval of architectural and engineering construction drawings.

- Solicit, prepare and review tender documents and negotiate contracts

- Prepare project budgets and schedules. Should possess strong knowledge of PM Software like PPP and MSP.

- Enforce contractual requirements

- Monitor and maintain construction project program; serve as liaison between client and contractors.

- Prepare project documentation and direct project meetings.

- Inspect projects to ensure conformance with local and country codes and in accordance with contract design specifications.

- Supervise customer relocation.

- Responsible for all project reporting entry in the project tracking through web-based reporting.

- Ensure adherence to processes/workflows developed as part of the service delivery model.

- Build strong relationships with internal and external partner's in order to deliver effective services

- Ensure timely cost efficient implementation of real estate projects and solutions

- Ensure accuracy of all financial and metric data that will be tracked in accordance with contractual requirement.

- Manage all phases of project management including design management and planning, construction management, occupancy, and schedule creation and monitoring and budget management.

- Interface with clients to define project requirements. Establish project work plan and deadlines. Create persuasive presentations that meet the project's objectives.

- Track progress of projects against goals, objectives, timelines, and budgets, and generates reports on status. Monitor expenses to ensure they fall within the prescribed budget.

- Manage all facets of project design, construction, and occupancy.

- Manage project team by providing direction and leadership.

- Facilitate client meetings regarding project matters.

- Work closely with other functional areas of the organization, project contractors, internal team members, external collaborators, customers and suppliers.

- Other duties may be assigned.

- Build strong relationships with internal and external partner's in order to deliver effective services

- Monitor the overall performance of the team to ensure successful delivery and customer satisfaction

- Assemble, lead, and manage a team of internal and external professionals

- Prepare and/or review project contracts

- Prepare and/or review project budgets and schedules

- Negotiate contracts in conjunction with client Global Procurement

- Act as content expert for the team

- Ensure adherence to processes/workflows developed as part of the - service delivery model-

- Ensure timely cost efficient implementation of real estate projects and solutions

- Ensure accuracy of all financial and metric data that will be tracked in accordance with contractual requirements

- Build relationships on a regional basis within CBRE

- Monitor and manage to regional capital plans and project budgets

- Ability to manage all aspects of large projects (Design Development/Tendering/Construction Admin. /Financials etc.)

- Ability to perform site surveys and document existing conditions, as well as estimate construction costs

Additional Responsibilities (including Above) of a Service Delivery Manager

- Act as an account manager for the clients assigned and ensure that the client expectations are communicated and met with by the implementation team in line with the service delivery model.

Responsible for the service delivery of the assigned projects.

Assist the Regional Team in the following:

- Assessing and taking measures to meet Client's expectations through constant interface with the Client.

- Provide the Regional Team with a periodic update of the service delivery of the assigned projects and propose methods to strengthen the same in case of any deficiencies.

- Fee payment recovery.

Supervisory Responsibilities:

- Manage a work unit and/or group. Responsible for identifying training needs, tracking performance, coaching, and motivating direct reports.

Scope Of Responsibility:

- Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results.

- Responsible for setting project deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.