HR Consultant at Global Professional Services
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General Manager - Pex/Transactional Quality & Training - BPO (13-20 yrs)
GM Quality (TQ, Pex and Transformation) - Utility
Important Pointers :
- Will Manage Quality function for Centrica process located in Mumbai, Pune & South Africa.
- There would be travelling between these locations.
- The candidate shall be some ne who has managed C-sat / NPS for large contact center business and a proper six sigma guy.
Preferably Mumbai located resources.
- Experience in planning and execution in customer life cycle management.
- Significant experience in diverse areas including project management, quality management, transaction monitoring, service excellence, process re-engineering & innovation, talent management, and operations (service delivery).
Angeline
HR Consultant
09822524763
GPS
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