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07/10 Angeline
HR Consultant at Global Professional Services

Views:9487 Applications:230 Rec. Actions:Recruiter Actions:47

General Manager - Pex/Transactional Quality & Training - BPO (13-20 yrs)

Mumbai Job Code: 383135

GM Quality (TQ, Pex and Transformation) - Utility

Important Pointers :

- Will Manage Quality function for Centrica process located in Mumbai, Pune & South Africa.

- There would be travelling between these locations.

- The candidate shall be some ne who has managed C-sat / NPS for large contact center business and a proper six sigma guy.

Preferably Mumbai located resources.

- Experience in planning and execution in customer life cycle management.

- Significant experience in diverse areas including project management, quality management, transaction monitoring, service excellence, process re-engineering & innovation, talent management, and operations (service delivery).

Angeline
HR Consultant
09822524763
GPS

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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