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25/11 Shilpi Srivastava
International Associate Consultant at Catenon Worldwide Executive Search

Views:1857 Applications:92 Rec. Actions:Recruiter Actions:8

General Manager - Operations - BFSI (15-20 yrs)

South India Job Code: 280252

GM - Operations

- Management of day to day operations and ensure

a) Working within SOP

b) Achieving TAT & Quality as per SLA

c) Timely & accurate Reporting / Management Information analysis - For Clients, Regulators, Stock exchange & Management and other stake holders

- Bring industry best practices & Quality initiatives & create a quality culture

- Management of Relationships with Clients, Regulators Investors, distributors & Internal Stakeholders.

Responsible for following :

a) Number of Escalations

b) Client feedback

c) Prompt qualitative response to query from Client/ Regulator

d) Manage Dash board of activities in time & take corrective action based on it

- Sound concepts in both primary and secondary market operations & reconciliation

- Audit of Operations - Internal / External and third party

- Updates in Regulations and processes - Periodical updates in regulations, Institute of Company Secretaries and Chartered Accountants, and review the processes

- Team Management - Ensure Learning Initiatives, Adherence to discipline, punctuality and compliance by the team & Provide training and demonstrate leadership skills, Attrition Management

- Optimizing Staff cost & Operational costs

- Maintenance of target revenue from each client as budgeted for the year.

- Ensure bills to clients are raised in time & realization of timely payments

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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