General Manager - Human Resources - NGO

Key Roles/Responsibilities :

Lead, design, develop, pilot and monitor organization-wide processes and initiatives, aimed at building organisational capability

To develop strategy, processes and standards for recruiting, selection, and staffing activities

To develop and action plans, processes and practices to ensure that effective training is provided to all employees, to meet the knowledge and skill requirements of the business

To develop and action plans, processes and practices to ensure that all employees are developed to their full potential and that employees potential is identified and succession plans are in place.

To ensure that appropriate grading & salary structures are in place to recruit, retain and motivate staff, congruent with the organizations desired culture.

To ensure that appropriate vehicles for internal communication are in place and effectively used to communicate with and involve employees at all levels.

To provide effective processes for managing and appraising performance to build a strong talent pipeline

To ensure that a complete set of HR policies are in place, covering all aspect of employment.

To monitor Business culture and values-adherence and help drive cultural change

KPIs/Deliverables

Employee satisfaction and retention rates across key roles

Satisfaction of top employees with development programs and individual progress

Talent pipeline objectives, including effective succession planning; employee selection and retention.

ROI for development and training

Cost control targets: headcount and employee costs; training and development costs; average cost-to-hire, etc

Staffing success rate for key positions

Employee retention rate across key roles and segments