Upgrade to Pro Member
HR Consultant at Global Professional Services
Views:13913 Applications:532 Rec. Actions:Recruiter Actions:53
General Management - Operations - Order Management & Customer Service (10-14 yrs)
Key points:
It's a Global role with dual responsibilities, account management& capability leader
- In depth knowledge of the order management process, contact center
- Experience in running social media CIS services
- Experience in managing CIS operations in Order management / CS and Collections for E-retail/CPG
We have GM - Customer Service & Order Management requirement
- This is role of the practice and ops leader for the BU, running all CC operations globally
- Mumbai Based
- Should have Contact Center and OM management experience
- Independent P&L management experience
- Can lead RFP response etc in this space independently
- Manage client relation indenpendely in a global setup
AVP - Pune location
- End to End .. B2B order management experience - Order processing, provisioning , fulfillment etc
- Able to build and support the capability for the BU
- Participate in RFP, solution design, process reengineering etc
Angeline
HR Consultant
09822524763
GPS
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
2-Step Verification - Action Required
We've updated our security procedures!
Your privacy and security are important to us. We've recently updated our security measures to make iimjobs.com safer and more secure for you. This change requires you to reset your password.
Please reset your password using the link sent to your email. If you did not receive any email, please check your spam folder..
