Gaian Solutions - Support Manager - Software Product - Java/ETL/Cloud/AWS

Designation: Product Support Manager

Department: Product Support

Job Location: Hyderabad India

Type: Permanent

Notice Period: Prefer Immediate Joiners

Travel: Yes (~10% - Domestic / International)

Skills: Unix/Linux, Database/SQL, Java,L3 support experience

Job Description :

Team handling experience of minimum 15+ people

Project Management

Enterprise Reporting

Dashboards and Scorecards - KPI (Key Performance Indicator)

Application Support - ERP Evaluation, Implementation and support

Infrastructure management (ITIL framework) - Cloud operations

ARC (Retail BI Suite) - SPA (Supplier Portal & Analytics)

Data Warehousing - Business Intelligence (OLAP)

Looking for "Support Manager" for the PRODUCT.

- Expecting a candidature, from software product support background.

- Good understanding of Technical stack : Java, SQL, Linux, ETL, Cloud, AWS, SaaS, PaaS