Job Title : Product Manager, Mortgages
Function / Department : Rural
Purpose of the Job :
- Captain the Mortgage product for FICC Gramshakti to customize product design and restructure basis market realities. Provide long term vision and blueprint for scaling up.
KPIs against each perspective :
Perspective & Key Performance Indicators :
Business : Drive business in all the states by hand holding the field team and working in tandem with them to market, sell and support the product
Customer Focus : Increase visibility of the product among prospective customer base. Customize the offering vis-- -vis need of the customers and competition.
People / Team : Lead the field team towards ensuring optimal performance of the product. Collect feedback and act on them to smoothen out the conduct of business.
Process / Quality Improvement : Train resources to ensure that business grows with a robust compliance and process framework in place.
Task performed :
- Captain cross functional team to market, sell and support the product
- Communicate product vision to the field for execution
- Branch activation for the offering
- Centrally drive the product
- Process streamlining and implementation
- Drive product offerings basis competitive analysis and feedback from the field
- Contain/Monitors vitals like Over Dues Dues, deferrals etc
Other relevant factors (Required Skills) :
- Excellent people management skills
- Ability to analyze the product on both macro and micro levels and act accordingly
- Decision making skills
- Pro-active and Positive attitude to take the product to new heights
Expertise required/ Domain Knowledge : Yes
No. of years of relevant experience : 2
Any specific specialization/education : Post Graduate
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