Job Title : Manager/ Sr Manager - HC Systems

Function Department : Human Capital

Department Head : EVP - Human Capital

Reporting Manager : SVP- Human Capital

Purpose of the Job :

- Responsible for support and maintenance of HRIS, regular updates on various tools available on HRIS and generation of dashboards through HRIS.

Describe the KPIs against each perspective :

Perspective & Key Performance Indicators :

Business :

- Responsible for maintenance, troubleshooting and enhancements of HRIS, HMS and HRDMS.

- Control and Maintain user access rights for various HR roles and HRIS users in FICC.

- Guide and transfer knowledge to Regional/Local HC on updates and changes on various modules of HRIS.

- Manage and control the production issues on HRIS.

- Implementation of product enhancements through the system support and IT team

Customer Focus :

- Consider requirements post Financial Benefit Analysis and complete all requirements within defined TAT.

- Monitoring and streamlining of all HC system related issues to ensure harmonization between all HC systems and end users.

People / Team :

- Undertake training, development and initiatives for knowledge transfer with HC team members on HC system and related queries.

Process / Quality Improvement :

- Regular Audit on system access and compensation for all businesses.

- Regular data and system audit and ensuring corrective actions by the HC team

Decision making authority (Describe the authority permitted to take decisions, and those you are expected to recommend) :

Area/Decisions taken:

Production patch movements : Yes

Bug Fixations : Yes

Back-end Deletions : Yes

Self deliverables (The most important tasks performed on an individual basis without involving subordinates are) :

- Back-end Uploads (excel, word docs, pdfs) - this includes portal, employee data, compensation letters etc.

- Reporting and Analysis

- Maintaining of employee related documentation for data upload

- Maintenance of user rights both database and screen access level

- UAT testing and sign offs

- Query Resolution & Production issue closures

- Development of new requirements (end to end), Bug Fixing

Impact :

- Describe the Impact the work can have on financials & highest geography egg. Branch, Region or highest Department e.g. within own department, across organization

Value Influenced :

Expenses - Across HRIS Development and Maintenance Budget

Degree Influenced :

Geography - Across the organization

Challenge (Challenge on working relationships, both internal & external contacts) :

- Most frequent contacts

- Businesses/Business marketing

- Premises & Admin

- Creative Agencies

- Media Agencies

- Event Management Agencies

- Activation Agencies

Other factors relevant to the job :

Other aspects of the job not covered by the above but necessary to have a full understanding of it are :

- Good communication and consultative skills and ability to influence and negotiate is crucial

- Ability to work under pressure, take initiative and come up with creative solutions for HRIS issues

- Minimum of 3 to 5 years experience in maintenance and development modules.

- Strong analytical and program management skills.

- Ability to understand business strategy and plans.

- Ability to work effectively within a multi-country/multidimensional environment.

- Ability to effectively interact with senior management and to respond effectively to sensitive or confidential inquiries.

Expertise required/ Domain Knowledge :

- Ideally have 3 - 5 years experience in Maintenance of HRIS modules.

- Ability to question current practice and suggest novel solutions

- Knows and understands the business, business strategy and needs.

- Understanding HTML coding / structures / scope document preparation

Any specific specialization/education :

- Preferably MBA

- Systems background

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