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22/07 Sweta Shah
Talent Acquisition & HR Business Partner at Fullerton India

Views:7682 Applications:379 Rec. Actions:Recruiter Actions:0

Fullerton India - Manager - Operations & Technology (3-7 yrs)

Mumbai Job Code: 474895

Key Performance Indicators

- Process Initiatives

- Systems Enhancements, Implementation and migration (FinnOne (CAS/LMS),BRMF,BR.NET,MI-FIN,CRMLOS,Oracle etc)

- Management of Internal Control Unit items

- Accounting for Operations related processes.

- Business Requirement Document / UAT reviews, Internal Control checks, Proofing.

- Control Related MIS.

- Process Review and Control within Operations

- Identify cost saving opportunities with timelines for implementation

- Automate routine tasks

- Ensure TAT is adhered to

- Ensure contingency plans are in place for all services.

- Team management.

- Skill Building

- Grievance Redressal

- Needs Identification

- Employee Retention

- Every employee has SMART goals.

- Identify opportunities for growth

- Create an environment for each of them to deliver their best.

- Identify key trainings for employees to attend.

- Ensure satisfactory rating in Audit with no high risk items.

- No non-greens in RCR review of self-assessments.

- Ensure proper monitoring & tracking of proofing GL's.

- Deliver Operations Manual

- Track on root cause of errors, impact analysis, re-engineering of processes to make it more stringent and robust.

- Project objectives to be aligned with Corporate/Business goals

- Use Six Sigma techniques to bring about quality improvements(preferred).

- Adherence to laid down procedures and improve those procedures in line with the changing environment

- Process changes through system enhancements

- Ensure compliance to all statutory and regulatory requirements.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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