Fullerton India - AVP - Risk Policy - Rural Market

Job Description for Credit Policy Manager - Multi-Product - Rural :

Location : Based at Mumbai

Reporting to : Credit Policy & Underwriting Head - Rural

Department Head : Chief Risk Officer

Job Designation : M2/M3

People reporting : 0-2 direct reports

Key Product experience :

- Two-wheelers

- Unsecured PL & Business Installment Loan

- Small CV financing

- Rural Mortgages

- JLG product

Key Performance Indicators :

Policy and Process Framework :

- Define, document and circulate Credit policy and process in accordance with ROC approved guidelines.

- Interaction with business and allied teams to incorporate changes.

- Track and react to external influence on portfolio- Bureau/rating agencies.

- Do periodical stress tests to ensure necessary actions are taken in markets having sharp movement in real estate prices.

Portfolio Management :

Align/ alter policies in line with :

- Loss forecast, track portfolio performance basis the loss plan

- Business forecast - balance the business and loss forecast, calibrate policies to achieve management numbers.

- Portfolio management activities - based on collection feedback.

- Identify and act upon various risk arising out of credit/process activities.

- Risk mitigation - bureau/rating agencies/collection reports to be reviewed.

People / Team :

- Effective training and timely communication of policy changes

- Manage and supervise direct reports (if any)

Process / Quality Improvement :

- Process adherence as measured by audit ratings, FTR score and TAT are key deliverables.

- Quality as measured by delinquency, bounce rates and loss numbers are key deliverables.

Expertise required/ Domain Knowledge :

- Extensive knowledge of Tier 4 and rural geography markets in unsecured and secured segment, rich on-field experience in underwriting.

- Exposure to multiple geographies and location specific considerations.

- Ability to take wholesome view and deduce patterns arising out of various actions.

- Flair for numbers and an ability to understand processes read balance sheets and understand customer business models.

- Systematic & Meticulous and Ability to perform under pressure.

- Good analytical & logical abilities and Good communication.

- High resilience, energy & initiative.

- Demonstrate core company values, including high integrity and ethics.

- Result/achievement orientation.

No. of years of relevant experience :

- 8+ years in rural financial services, banking, micro-banking, micro-credit rating industry with lending experience, credit approvals, delinquency, analysis, collections, processing, signing bank deals.

- Firsthand experience in policy formulation and tracking is desirable.

Any specific specialization/education :

- Minimum qualification is MBA with specialization in Finance, CA or equivalent qualifications.

External customers/Frequent Contacts :

Most frequent contacts :

Nature or purpose :

Business : Process/Policy feedback & formulation

Technology / Operations : System changes/issue resolution / new enhancements

Internal Audit/RCR / OR : Respond to issues raised / timely update of RCSA / OR framework

Collection / Legal : Delinquency tracking / Recovery measures

Underwriting unit :

- Direct contact - process review

- High ticket/deviation underwriting

- Functional training